HARVEST LANE HONEY Store Policy

SHIPPING TERMS:

We try to keep our items in stock and ready to ship, however, there are times when we are back ordered. We will let you know after your order if and item is on back order and when the approximate ship date is. Peak season March-August and we will do everything in our power to avoid backorders. If we can forsee backorders for longer that 30 days we will post this to our website so that you are aware before you purchase. Items that are in stock will generally ship ASAP. We strive to send out confirmation emails after your purchase and notify you of any backordered items and when to expect shipment. We do ship partial orders in most instances.

Pick Up Terms:

Pick will be available FREE of charge and will be in Grantsville, Utah. Our pick up days are Fridays and Saturdays. During peak season this could change to more days. After you make your purchase we will make arrangement for pick up with you. For packaged bees pick up will be April 17th 2010. We will email or call with pick up times when the date gets closer.

Exchanges/Returns:

We will gladly exchange any item that is unused and in its original condition.

We do not accept returns at this time unless the item is wrong and its our fault. This is because of the nature of the equipment.

ALL BEE PURCHASES

For packaged bees pick up will in April 2011. We will email or call with pick up times when the date gets closer.

Terms and Conditions

· We offer no guarantee--implied, oral or written for any of our bees. We must do this simply because we have no control of what you do with your bees.

· Before you leave our premises, you are responsible for the inspection of bees, packaging or boxes. You assume full responsibility of the bees, the packaging container the bees come in or on, and the appropriate disposal of said container. Once you leave, you are fully responsible for any and all losses or accidents.

· All payments for Queens , and Bee Packages are NON REFUNDABLE.

· These are live insects and if you are requesting shipping they must go next day delivery.

This is UPS requirements not ours.

When purchasing a mail order package you assume FULL responsibility, we are unable to make any guarantees.

Rest assured that on the day of pick up we are not going to give you a package of dead bees.

We pride ourselves on customer service and quality.

Before you leave our premises we will do whatever we can to fulfill our commitment to you.

Shipping Terms:

We are NOT responsible for bees left at the delivery location.

We recommend that you or someone receives the bees in person.

These are live animals and cannot withstand being exposed in their cages in the elements.

All Ship Dates are TENATIVE, we will email you with an expected ship date, however due to weather and conditions out of our control we may not hit that date. We will email or call you and communicate with you any change in dates. Please be patient with us, we will care for the bees the entire time they are in our custody.

By ordering and/or reserving your bees you are acknowledging our disclaimer and are accepting our terms.

Store Policies