Customer Service

HARVEST LANE HONEY's customer service goal is simple: We are committed to providing our customers total satisfaction email us customerservice@harvestlanehoney.com or call us at 435-840-0495 10am-5pm M-Saturday.

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

2013

BEE PICK UP & SHIPPING INFO

Here is the info on bee pick up:

When: Saturday April 13th

Time: 9:00-15:00 (your bees are set aside, marked specifically for you)

Place: Utah Industrial Depot, 505 Brenda Pl. Bldg 605, Tooele, UT 84074 (Advantage)

Google Map Link: http://maps.google.com/maps?source=s_q&hl=en&geocode=&q=Utah+Industrial+Depot,+505+Brenda+Pl.+Bldg+605,&aq=&sll=40.594924,-112.128181&sspn=0.148596,0.356026&ie=UTF8&hq=Utah+Industrial+Depot,+505+Brenda+Pl.+Bldg+605,&hnear=Tooele,+Utah&z=10&iwloc=A
The Google Maps directions show a company called Advantage (this is not our business nor are we associated with it) we will be in a building next to them. This is an industrial area at the Old Tooele Army Depot (for those familiar), and the map to Advantage is the closest I can find to the building we will be in. We will have the area well marked with signs that this is where Harvest Lane Honey and Bee Pick Up is.

Also due to the craziness of the day we will not be available by phone during pick up day.

I would recommend printing the directions.

SHIPPING

Bees will ship out on Thursday April 11th, we ship UPS Next day air and they should arrive Friday April 12th. From time to time UPS does have their own hang ups ie weather, and other reasons beyond our control, they have been very good about keeping the tracking info updated if there are any delays they usually deliver by Saturday if a delay occurs.

As in our Terms we are not responsible for or accept any liablity for Shipped packages of bees.

Thank You for being our Customer!