Our Mission:
We strive to provide the best Customer Service and Quality around. We promise you as our customer that we will ALWAYS respond to your questions promptly. We value our customers and realize that there are many other places that you can purchase your Beekeeping supplies and appreciate you spending your hard earned dollars with us.
We are beekeepers who enjoy what we do and realize that what we do directly benefits our quality of life. We strive to be informed of all the latest news and updates regarding beekeeping and the challenges and advancement that surround it. We will do our very best to provide you with the tools and information need to be successful keepers.
Thanks for letting us be your supplier!
We do NOT accept ANY International orders at this time, under NO circumstances.
Sorry for the Inconvience!
Non-Bee Purchases
SHIPPING TERMS: We try to keep our items in stock and ready to ship, however, there are times when we are back ordered. We will let you know after your order if and item is on back order and when the approximate ship date is. Peak season March-August and we will do everything in our power to avoid backorders. If we can forsee backorders for longer that 30 days we will post this to our website so that you are aware before you purchase. Items that are in stock will generally ship ASAP. We strive to send out confirmation emails after your purchase and notify you of any backordered items and when to expect shipment. We do ship partial orders in most instances. | Pick Up Terms: Pick will be available FREE of charge and will be in Grantsville, Utah. Our pick up days are Fridays and Saturdays. During peak season this could change to more days. After you make your purchase we will make arrangement for pick up with you. For packaged bees pick up will be April 17th 2010. We will email or call with pick up times when the date gets closer.
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Exchanges/Returns:
We will gladly exchange any item that is unused and in its original condition.
We do not accept returns at this time unless the item is wrong and its our fault. This is because of the nature of the equipment.
Packaged Bee Terms
For packaged bees pick up will be April 17th 2010. We will email or call with pick up times when the date gets closer.
Terms and Conditions
· We offer no guarantee--implied, oral or written for any of our bees. We must do this simply because we have no control of what you do with your bees.
· Before you leave our premises, you are responsible for the inspection of bees, packaging or boxes. You assume full responsibility of the bees, the packaging container the bees come in or on, and the appropriate disposal of said container. Once you leave, you are fully responsible for any and all losses or accidents.
· All payments for Queens , and Bee Packages are NON REFUNDABLE.
· These are live insects and if you are requesting shipping they must go next day delivery.
This is UPS requirements not ours.
When purchasing a mail order package you assume FULL responsibility, we are unable to make any guarantees.
Rest assured that on the day of pick up we are not going to give you a package of dead bees.
We pride ourselves on customer service and quality.
Before you leave our premises we will do whatever we can to fulfill our commitment to you.
Shipping Terms:
We are NOT responsible for bees left at the delivery location.
We recommend that you or someone receives the bees in person.
These are live animals and cannot withstand being exposed in there cages in the elimants.
By ordering and/or reserving your bees you are acknowledging our disclaimer and are accepting our terms.
